Job Title: Part-time Office Manager
Location: Norwich, UK– 100% on-site
Hours: 25 hours per week
Salary: Competitive, based on experience
About Akcela Ventures
Akcela Ventures is Norwich’s start-up incubator, providing space, resources, and support to emerging businesses. Our vibrant and dynamic community of entrepreneurs and professionals thrives on collaboration, innovation, and strong operational support. We are seeking an organised and proactive Part-Time Office Manager to ensure our office runs smoothly and efficiently.
Role overview
The Part-Time Office Manager will be responsible for maintaining the day-to-day operations of the incubator, ensuring a welcoming and productive environment for our members. This role includes financial administration, office maintenance, scheduling, and general operational support.
This is an on-site position to ensure hands-on involvement in the daily functioning of the incubator and engagement with the community.
Key responsibilities
Office administration & operations
- Oversee the general upkeep and organisation of the office space, ensuring it remains tidy, stocked, and welcoming.
- Maintain office supplies, including essentials such as stationery and coffee beans.
- Liaise with external vendors, service providers, and landlord to ensure smooth office operations.
Scheduling & organisational support
- Manage calendars, appointments, and meeting room bookings.
- Assist with scheduling meetings and internal events.
- Provide ad-hoc administrative support to the leadership team.
Finance & bookkeeping support
- Work with one of the Akcela partners to manage financial administration, including processing invoices, expenses, and payments.
- Utilise Xero for financial tracking and reporting (training available if required).
- Assist in budget monitoring and financial record-keeping.
Community & events support
- Act as the first point of contact for visitors and new members, providing support and guidance as needed.
- Assist with the onboarding of new members, ensuring they have the resources and information necessary to integrate into the community.
- Support in the planning, promotion and smooth-running of events and networking meetups.
Incubation programme upkeep & management
- Ensuring to keep clear, actionable reports on all programme activities
- Liaising with funding bodies on programme outputs
- Supporting key stakeholders with programme activities such as workshops
- Ad hoc support to members of the programme on a range of tasks such as administration, bid writing or marketing.
Person specification
Essential skills & experience
- Proven experience in office management, administration, or finance support.
- Strong organisational skills with exceptional attention to detail.
- A proactive, problem-solving mindset – able to identify and resolve issues before they arise.
- Excellent communication and interpersonal skills to foster a welcoming environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn Xero.
- Ability to work independently and manage multiple tasks in a dynamic environment.
Desirable skills & experience
- Familiarity with Xero or similar accounting software (training provided if necessary).
- Experience working within a start-up, co-working space, or entrepreneurial environment.
- A genuine interest in supporting start-ups and business innovation.
Our culture:
Akcela Ventures is having a substantial impact on the start-up landscape in our region. We love working within the constraints of limited resources and tight deadlines because it tests our creativity and resourcefulness. Our culture is action-oriented, focused on problem-solving, and creating order from the inherent chaos of starting new ventures.
You will love this role if you are:
- Willing to take the initiative and take responsibility for getting things done.
- Genuinely excited about start-ups and tech-driven businesses and see your future in this kind of environment (and perhaps even starting your own venture one day).
- Like picking up new tools and techniques to make things work slicker
- Not sure if the comfortable, structured corporate life is really the one for you.
How to apply
If you are an organised and proactive individual with a passion for creating efficient work environments, we would love to hear from you! Please send your CV and a short cover letter to toby@akcela.co.uk.